Terms and Conditions

Each participant of the ECJS & JEP Vietnam Event will receive the following:

  • Five-Star Luxurious Accommodation
  • Free WiFi Internet Access in all rooms and public areas.
  • General Room facilities
  • Access to Ho Chi Minh hotel facilities – including an outdoor swimming pool, tennis court and fitness center (a hydrotherapy area with massage showers, steam bath, sauna and Jacuzzi. Treatments may cost extra)
  • Access to Hanoi hotel facilities -  including an outdoor swimming pool, fitness center, Oasis and Spa beauty salon (treatments may cost extra)
  • Kosher meals
  • Entertainment and workshops
  • City Tours with professional guides
  • Organised transport for official trip tours and visits.
  • One way direct booking as part of group for flight between Ho Chi Minh City and Hanoi on Sunday 10th June 2018
  • General room service

Participants will NOT be provided with

  • Luxury items (alcoholic beverages besides Friday night, etc)
  • Additional room service (washing, dry cleaning, etc)
  • Health (including necessary pre-event vaccinations) and other travel insurance
  • Visa expense coverage or any issues arising due to visa errors, incorrect details provided for flight bookings or any other delaying issues.

Please note:
- Every participant should ensure that their personal insurance covers medical expenses during their stay.
- ECJS & JEP does not take responsibility for damages done by participants (in hotel, buses and other locations). Participants are legally responsible for any damage they cause.
- Any participant may be charged the full cost of the event and sent home during the program if fraudulent information was provided on the registration form for the event or ECJS member/associate form.

Booking Confirmation ECJS & JEP only confirms and guarantees the booking once registration form is received and approved, and payment is also received and approved by the ECJS & JEP office. Until this time, ECJS & JEP does not take any responsibility for your commitment to the event. Therefore ECJS & JEP does not advise you to book your flights / travel arrangements, until you receive the payment approved confirmation from the ECJS & JEP office as before this time ECJS & JEP does not guarantee you a place to participate in the event.

Specific Requests ECJS & JEP does its best to adhere to all specific room and event requests (such as room sharing preferences). However, in certain circumstances this may not be possible. In this situation the participant consents to the full authority of ECJS & JEP to make any changes necessary.

Flight between Ho Chi Minh City and Hanoi: This will be booked for you by the ECJS & JEP office as part of the program, providing you supply all necessary and correct details for booking to the ECJS & JEP staff when requested. You must provide an extra 100 Euros payment for this and will not be permitted to participate in the event without this payment. ECJS & JEP does not take any responsibility for provision of incorrect data by the registrant. All flight bookings are non-cancelable and are only valid for the named registrant on the specified flight, date and time.

Baggage Information: The maximum allowance for the domestic flight between HCMC and Hanoi is 20kg in one suitcase. This is the maximum weight we take responsibility to transfer during the event, and any excess baggage charge is your own responsibility.

Local Packages are only for those people currently living in Vietnam holding full city residency or alternatively students studying abroad/young adults working abroad, on proof of holding a Vietnamese address.

Discount Qualification

Participants must prove financial situation warranting discount. A copy of a valid passport and/or references are required. Documents and/or letter outlining your request with contact details of either a Rabbi or Jewish community organization who can vouch for your limited finances should be sent via e-mail to info@ecjs.org.

If you are awarded a further “extra” discount to the advertised prices we ask that you try your best to attend every session of our program, especially the workshops and lectures, to reflect your appreciation of this donation. A thank you letter about your experiences at the event is required for our sponsors within 2 weeks following the event.

Limited availability. Discounts will be granted solely at the discretion of ECJS and JEP and its partners and special offer discounts are only valid on main event dates and exclude extra costs such as extra nights/membership fee etc.

Special Discount Super Saver offer /Pre-Pesach offer period end date – This is the date all registration and payment must be RECEIVED by the JEP office. It is entirely the discretion of the JEP office staff to decide whether a participant fulfills the demands for the offers, and JEP hold the full right to charge non-offer price if they believe this is not the case.

Group Organiser or other special offers – These are only applicable to you as an individual and do not apply to any other participants, for example a discount in a 2 person room is a discount on your participation rate and not for the other person sharing the room. It is entirely the discretion of the JEP office staff to decide whether a participant fulfills the demands for the offers.

Cancellation Policy

You may cancel your registration until May 7, 2018, and JEP pledges to fully refund you the event payment minus the flight cancellation fee (between  €30 and the full  €100 depending on airline’s choice on restrictions) +  €30 administration processing fee and bank transfer fees when applicable. After this date, JEP is NOT obliged to reimburse anyone for any reason whatsoever.* Reimbursement will not be given even for a medical emergency. JEP will have already booked, ordered and paid for everything for you by this late date. We will not be able to receive refunds for any of these purchases. Please understand that JEP is a non-profit organization. We invest over €100 for each member to attend the event beyond the member fee that was paid. With your cancellation we lose this investment as well.

This is our cancellation policy and we apologize for any inconvenience that this may cause you.

*If you cancel after May 7, 2018, and we are able to find a replacement, you will be refunded the event payment minus the flight cancellation fee ( the full  €100 and any fees) and 30% and bank transfer fees when applicable until Sunday 3rd June 2018All cancellations after Sunday 3rd June 2018 will get no refund regardless if the place is re-sold or not. We will do our best to replace your spot once we have sold out the event. The reason for this deduction is due to the risk we are taking, the longer administration process involved in changing your booking, and often involves more time and expensive phone calls trying to find a replacement.

 

You agree that by checking the corresponding box, you thereby acknowledge that you have read and understand this permission agreement and agree to be bound by its terms and conditions.